Who is the REAA?

The Real Estate Agency Authority (REAA) is an independent government agency that regulates the New Zealand Industry formed under the Real Estate Agents Act 2008. The REAA’s role is to promote a high standard of service and professionalism in the real estate Industry and help protect buyers and sellers of property from undesirable behaviour of less ethical salespeople.

The Real Team believes strongly in best practice and providing a high level of service to our customers. We consider the code of conduct set by the REAA as a minimum standard for our business practice.  Our established practices and policies and regular training ensure that all of our salespeople hold best practice as their priority.  This, in turn, gives absolute reassurance to our clients.

Additionally, our unique business practice of working together collaboratively as a co-operative enhances our communication with each other, ensuring knowledge of best practices is constantly shared. Co-op members feel accountable to each other for conducting ourselves with honesty, integrity, and making sure there is full disclosure. These policies work well for us and our customers and have been the catalyst for a steady increase in Real’s Market Share over the years. In simple terms, we believe in treating people how we would like to be treated ourselves.

We would like to help you and invite you to contact us when buying or selling. Come and see us and experience the REAL way of doing business.  We look forward to meeting you.